Users are reporting a number of serious problems with QuickTime 7.2; see our sister site, Create Digital Motion, for more. (Or head straight to MacFixIt, though already we’re hearing isolated reports that haven’t even hit MacFixIt yet.) Possible symptoms: difficulty with Adobe applications, Rosetta failing to work entirely (yipes!), video file problems, and more. This yet again illustrates that you need to be careful installing incremental updates when you rely on your computer for music and production work. Sure, you can’t use Rosetta (PowerPC compatibility) for music work — but wait until you’re on tour and have to load a document in Word. The lesson, yet again: make sure you back up so you can easily roll back your system, or consider holding off on updates as they become available. And, uh, Apple, what exactly is the deal with releasing this many updates to key components of the operating system? It’s nice to have stuff available when it’s ready, but surely it wouldn’t hurt to try to combine these incremental releases into integrated OS updates, with better documentation of changes and more consistent testing? Please?

As always, you may get lucky … I updated my MacBook and nothing has happened ye– hey, what’s that burning smell?

For any readers complaining when we cover this stuff instead of actual, you know, music — I feel you. The idea, though, is to cover it here so you can actually focus on making music. And, yo, Apple, Microsoft, developers: computers are complex, these things happen … and we really wouldn’t complain if you did more testing. Hooray for stability. It could always be better.

  • octatone

    System maintenance is key to being a productive digital music maker … especially when you are relying on your system for live applications.

    The fools that question your postings on system issues can jump off a cliff. Seriously.

  • Intel iMac, Mac OS 10.4.10, all is fine here with both video and audio.

  • @octatone: Basejumping? Awesome. Also more fun than troubleshooting. Seriously, I do hope that we do two things: 1) keep the latest information out there on troubleshooting and 2) constantly endeavor to get developers to do a better job, not because they intentionally break stuff, but because there's always room for improvement.

    @Artemiy: For me, at least, the QuickTime 7.2 update was rolled out independent from the 10.4.10 OS update. (See separate but apparently fairly isolated issues with FireWire support in 10.4.10 — for a few, support got worse, while for others, it got better. Such is the way with these things.)

  • robbneu

    I agree with Octatone… keep the driver articles coming. Computers aren't guitars, so there is a certain amount of fiddling that's needed behind the scenes and behind the music. I would much rather read about some possible issues (and some new updates!) than fumbled around in the dark on my own.

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